From consulting to card production, through hosted CRM, processing and community management, Numen takes charge of your Customer Relationship stimulation projects.
Managing Director Numen Marketing
In the context of a changing customer experience driven by consumers who adopt innovations ever more rapidly, retailers must rethink customer relations. Digitisation allows new cross-channel, omni-channel and multichannel relational strategies to be put in place. The relationship with the customer must remain simple, effective and enhancing.
Specialist in loyalty, gift and prepaid cards for 25 years, an expert in sales development solutions, optimisation and energising of client-based programmes.
BPO Activities Manager
Consumer behavior has changed, information systems and internal processes as well! Numen is listening to its customers to assist them in the development of new business models to serve their organizations.
More than 15 years of experience in the field of complex BPO, has a solid experience in the field of outsourcing process "trade" and the introduction of new services.