Adapting, anticipating, being responsive in a constantly accelerating economic environment. BPO, pooling and SaaS are some of the means provided by Numen to serve these objectives.
Associate Expert with ExperFinance
Accounts pre-coding by the Numen Expert teams is of very high quality.
The Numen Expert service allows us to integrate new customers without an increase in staff and to focus our team members on high added value tasks.
BPO Activities Manager
Consumer behavior has changed, information systems and internal processes as well! Numen is listening to its customers to assist them in the development of new business models to serve their organizations.
More than 15 years of experience in the field of complex BPO, has a solid experience in the field of outsourcing process "trade" and the introduction of new services.
TF1 Téléshopping, wishing to use an outsourcing service for the processing of its paper orders, entrusts Numen with the following services following the dispatch by the TFI-Teleshopping customer of their order.
In a distribution context, the service includes the setting up of a technological process for the recognition of order forms, the development and technological optimisation of incoming mail and finally the creation of a complete process for order management and payment. With a production volume of 180,000 order forms and more than 140,000 cheques per year, Numen achieves exceptional processing times.